How to Withdraw/Cash-out:

It's quick and easy to withdraw. Before you make your withdrawal, you must meet the following requirements:

• You have verified your registered email address
• You have sufficient funds in your account to withdraw, and these are not bonus funds
• You are not bound by active bonus wagering requirements
• There are no pending requests for identity documents on your account

To make a withdrawal, simply log in to your account, click the Menu button in the top left corner then click My Account > Withdraw. Our Gaming Finance team will typically process withdrawals within 24 hours.

Which methods can I use to withdraw?

• ACH Bank Transfer - if you deposited using ACH (Instant e-check), OBT (online bank transfer), Visa or Mastercard, or PayNearMe. You can withdraw a maximum of $5,000 per ACH transaction, with no limit on the number of ACH transactions that can be requested. ACH withdrawals will typically reach your bank account within 3-5 business days.
• Check - The minimum for check withdrawal is $20.00. Withdrawal checks are mailed to the address registered on your account and are typically received within 7-10 business days.
• Casino Cage at the Tropicana Casino and Resort

How can I withdraw to a bank account?

You will need to enroll with the payment processor (VIP Preferred) by entering your driver's license number, followed by your routing number and bank account number. Withdrawing back to your bank account via ACH/Instant eCheck once enrolled is as simple as selecting your enrolled bank account, entering your withdrawal amount, and clicking confirm!

How can I withdraw via check?

If you are requesting a check withdrawal, please make sure your registered address is correct. You can check your details by clicking Menu > My Account > Manage Details.

For further assistance please feel free to contact our Customer Support Team or via  Live Chat service to the right of this page.