Adobe Flash Player has its own Temporary Files (called a cache), separate to your Temporary Internet Files and Cookies. When using programs that use Flash, such as our games and promotions, it is occasionally necessary to clear these files in order to resolve technical issues.

In order to clear the cache you need to access the Adobe Website Storage Settings Panel. You can do so by clicking here. Once on this page, all you need to do is click the 'Delete all sites' button and confirm your selection. The list of sites beneath the button will disappear when the process is completed.

This is not a process that you need to carry our regularly to help play our games. You should only need to do this when instructed by one of our FAQs or a member of our Support Team.

For information on how to clear your Temporary Internet Files and Cookies, please click here.

If you require any further assistance, please feel free to contact our Support Team by using the Live Chat facility on the right of this page or via email at support@tropicanacasino.com.