Once you have requested a withdrawal on the site, it will show as Pending. We aim to process your withdrawal within 24 hours. After it is processed, the clearing timescales depend upon your chosen method of withdrawal.

• ACH: These take 3 to 5 working days for the bank to process the funds into the bank account
• Check: Please allow 7 to 10 working days for this to arrive through the post. All Checks will go to the address registered on your playing account. You can update this online, via Menu > My Account, should you need to
• Cage: For withdrawals via the Cage, you will receive the money as Cash almost instantly.

You can keep track of your withdrawals on the History page of the My Account section of the site, by clicking on Menu. They will show as Successful once they have left our systems.

We will let you know via email once the money has been sent out, or if there is anything that we need before withdrawals can be processed.

Should you need any further help please feel free to contact our Customer Support Team or via the Live Chat service to the right of this page.