Why won’t my W-2G form open on my mobile device?
Unfortunately, if you close your Form W-2G before you have completed it, you won’t be able to re-open the PDF version from your mobile device.
To complete the form you will need to access your account via desktop and go to Menu > My Account > History > W-2G to view your outstanding forms and history of reportable winnings.
For more information on the Form W-2G you receive on site, please click here.