Tropicana Decommission Information
Beginning Monday, June 13, 2022, Tropicana Atlantic City Online will no longer be working with its current platform provider Gamesys Limited and will be partnering with Light & Wonder (formerly known as Scientific Games).
After Monday, June 13, 2022 you will no longer be able to log in to tropicanacasino.com. You can still access your online gaming accounts after by visiting caesarscasino.com where you will be able to log in, reset your password, and enjoy many of the same games and features. You can also download the latest Caesars Casino App to access their player account, on or after Tuesday, June 14, 2022.
On Tuesday, June 14, 2022 your account will be upgraded to our new platform and you’ll be able to access your account by downloading the Caesars Casino app or by visiting CaesarsCasino.com. And later this summer, CaesarsCasino.com will convert to be a Tropicana branded app. If you already have an account on CaesarsCasino.com, your Tropicana Atlantic City Online balance and history will be added to your existing Caesars Casino account. There’s no action required by you to transfer your balance or account history.
All personal data will remain under the protection of Caesars Interactive Entertainment New Jersey, LLC as per their updated privacy policy (available on CaesarsCasino.com after Monday June 13, 2022.
For your convenience, below are some key dates to keep in mind:
- Monday, April 4, 2022 - Jackpots removed to prepare for our platform change.
- Saturday, April 30, 2022 - The last day to access the Daily Free Games and Monthly Free Games.
- Tuesday, May 31, 2022 - Promotions paused, allowing time for customers to log in and claim rewarded funds.
- Friday, June 10, 2022 - The old Tropicana Casino App will be inaccessible. You’ll need to use the mobile website or desktop website over the last weekend. From Tuesday June 14th onwards, download the Caesars Casino app or visit CaesarsCasino.com to access your account.
- Monday, June 13, 2022 - You will no longer be able to log in to tropicanacasino.com
- Tuesday, June 14, 2022 - Your account balance will be transferred to the Caesars Casino app and you’ll be able to play with or withdraw your balance from the new app starting on Tuesday June 14, 2022.
If you self-exclude on Tropicana Casino online before June 13, 2022, this obligation will continue to be upheld via the state-wide provisions. You can read more about this here.
To get a sneak peak of what's coming, visit www.caesarscasino.com.
If you have any questions, please contact our customer support team via phone at (844) 737-7615, email, or live chat.