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  1. Tropicana Casino
  2. Account

Account

General

  • Will the COVID-19 virus affect Tropicana Casino Online?
  • How do I make a complaint?

Win/Loss & W2G

  • How Can I Obtain A Win/Loss Statement?
  • Why won’t my W-2G form open on my mobile device?
  • How do I request a Win/Loss statement?
  • What is the Form W-2G message I received after winning?
  • What happens if I don't complete the W2G form?
  • Why do I have to provide my Social Security Number when completing a Form W-2G?
See all 11 articles

Login Issues

  • Unable to Login Or Reset Password
  • I have forgotten my username, how can I retrieve it?
  • Forgotten password / locked account ?

Verification

  • How can I send my Identification documents?
  • How can I verify my email address?
  • How do I add Tropicana Casino to my safe senders list using an iPad/iPhone?
  • How do I add Tropicana Casino to my email provider's safe senders list?
  • How do I add Tropicana Casino to my safe senders list using Thunderbird?
  • How do I add Tropicana Casino to my safe senders list using Apple Mail?
See all 19 articles

Closure

  • How do I close my account?

Security

  • Are my details secure?
  • Why do I need to enter my personal details to log in each time?

VIP

  • How do I become a VIP?

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