Geolocation

• Why can't I be located using my mobile device?
• It says I am out of State, but I am in New Jersey
• I am having problems Geolocating myself.
• How to I install the Geo-Location plugin?
• How do I disable blocked software?

• NetENT Games Location Issue
• Geolocation Plugin Issues On Verizon FiOS
• My anti-virus program says that the plugin is unsafe, what do I do?
• How do I disable Blocked Software on my computer, for the Geo Location process?
• How do I install the Geo-Location Plug-in?
• What happens if I leave New Jersey in the middle of a game session?

Game Issues

• Alert: IGT Game Removal
• I got 21 when playing blackjack and so did the dealer. Why didn't I win?
• My game says “Session Expired”. What is this?

Chat Issues

• Why Doesn't My Game Have Chat?

App Issues

• I have a question about the Tropicana Casino App

• Android App Update
• Why am I getting a white screen when I load the game on my mobile or tablet?
• How do I search for a game on iOS?
• Why Is My App Asking For Permissions?
• How Do I Use Touch ID?

Devices

• Compatible Devices

Troubleshooting

• How do I take a screenshot with my device?
• How do I enable popups?
• How do I clear my temporary Internet files and cookies?
• Game loading issues

• Oops!
• How do I clear Temporary Internet Files and Cookies in the App?