Geolocation

• I keep getting prompted to download the plugin, even though I've played on site.
• Why do I need to download the plugin again?
• Why can’t I be located using my mobile device?
• My anti-virus program says that the plugin is unsafe, what do I do?
• My anti-virus program says that the plugin is unsafe, what do I do?
• How do I disable Blocked Software on my computer, for the Geo Location process?

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Game Issues

• IGT Game Maintenance
• I got 21 when playing blackjack and so did the dealer. Why didn't I win?
• My game says “Session Expired”. What is this?

Chat Issues

• Why Doesn't My Game Have Chat?

App Issues

• Android App Update
• How do I search for a game on iOS?
• I have a message about Flash Player when I try to play using FireFox
• Why Is My App Asking For Permissions?
• How Do I Use Touch ID?
• I have a question about the Tropicana Casino App.

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Devices

• Compatible Devices

Troubleshooting

• How do I clear my temporary Internet files and cookies?
• I have a message about Flash Player when I try to play using Google Chrome
• How do I clear Temporary Internet Files and Cookies in the App?
• Why won't my games load?
• What is Flash Cache and how do I clear it?
• How do I take a screenshot on my device?

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